Thank you for your interest in Sherpa Outdoor Products. If you have general questions or would like more information please email us at info@SherpaHunting.com. A staff member will respond to you shortly. For questions regarding warranty and returns please see the warranty and return information below.
If you would like to reach us by phone you can call us at 828-214-7807 and someone will be glad to assist you.
For questions regarding Sherpa products or please call Monday - Friday 8 a.m. to 5 p.m. (EST).
Sherpa Hunting LLC
314 Burke Drive
Morganton, NC 28655
Sherpa Hunting provides a limited 1 year warranty on parts and components. The warranty does not cover things like normal wear or user-initiated damage and/or loss of parts incurred during operation or use of product.
If you are not satisfied with the condition and/or performance of the item you purchased from us, you may return it in unused condition within 30 days from ship date for an exchange, credit or refund. Contact Sherpa Hunting at (828) 214-7807 to receive a RETURN AUTHORIZATION NUMBER (RA#) and instructions.
When returning a product please provide us with the order number and reason for the return. We will not accept returned merchandise without a RETURN AUTHORIZATION NUMBER (RA#). Once you receive an RA# you may return the item in unused condition in the original box along with all product item accessories within 30 days for exchange or refund. Returns received without authorization will not be processed for refund or exchange. You must write the RA# given to you on the exterior of the box. If RA# is not present product will be rejected. Please include invoice or packing slip inside the box for return/refund or exchange contact information. Shipping and handling is non-refundable. Return via insured mail, UPS or FEDEX and save the receipt for your records. Return shipping must be prepaid and is the responsibility of the returner. We assume no liability for loss or damage of return item package.
As soon as Sherpa Hunting receives and processes your return, we will notify you via email. Your credit card should be credited within 10 business days of the time that you receive this email. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution's billing cycle.
Copyrights, Trademarks and Patents unless otherwise noted, product names, designs, logos, titles, text, images, color combinations, layout, audio, video, and HTML code within this web site are the trademarks, trade names, copyrights or other property of Sherpa Hunting LLC Copyright 2014. Sherpa Hunting LLC RESERVES ALL RIGHTS. All other unregistered and registered trademarks are the property of their respective owners. Nothing contained on this web site should be construed as granting, by implication, estoppal, or otherwise, any license or right to distribute, modify, transmit, use, reuse, or re-post any of Sherpa Hunting LLC's Intellectual Property displayed on this web site without the express written permission of Sherpa Hunting.
Sherpa Game Carts are designed to be be tough and durable and convert your favorite treestand into a game cart. The maximum weight limit to be carried by a Sherpa Game Cart is 250 pounds. You should never exceed the maximum weight limit specified by the manufacturer of your treestand for any purpose at any time. In addition it is critical that you fully visually inspect your treestand before each use.